Saturday, February 16, 2008

"Trust Me"

A client came into my law firm yesterday. He was scared. Genuinely scared. And he was a firefighter/EMT. He sat in the chair across from me in my office, and the first thing he said to me was, "I'm here because I trust you." He suspected he was going to be sued for discrimination. Even if he prevailed on such a case, he still would be scarred and marked for life. Think "The Rocket" Roger Clemens walking around with a halligan and a trauma bag. As I listened to his story, I felt it was more important to look into his eyes as he spoke rather than taking notes as I usually do. "I don't know what to do, Rich. Is this the end for me and my family?". I told him in no uncertain terms that there was no danger and that he did nothing wrong. He was thankful- both to God and to me. "I know I can believe you, Rich. Thanks." We finished up, and he gave me a Svengali-like bear hug. Royce Gracie, eat your heart out. He left my office a new man, ready to fight fires and rescue the injured.

I responded to a car accident that night. Three cars, and a lot of damage. A young girl, who was anunrestrained backseat passenger was walking around at the scene. No outside signs of DCAP-BTLS, but my suspicions ran high for internal bleeding. She must have called her parents before my bus arrived on scene, becase they came to the accident site. "Why aren't you taking her to the same hospital as the others? It's closer." Not much time to sit with them in consultation to explain the difference between a trauma center and the other hospital. I told them that I have two children of my own, and I would do the same thing for my kids as I would their daughter. "OK. We trust you are doing the right thing."

My kids are both sick today. They sound like seals when they cough, and elephants when they blow their noses. My house is, literally, a zoo. They take the medicine I give them so readily. I tell them that they will be better soon. "When, daddy?" "very very soon." They smile at me, and then they go downstairs to play.

I went to the gas station to fill my tank up before I hit up Dunkin' Donuts for some coffee and a bagel. I had to pay the attendant before he would turn the pump on. Guess he didn't trust me.

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